Privacy Policy - Taxi Service KSA

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Contact Information (email address, phone number)
Location Data (pickup and drop-off addresses)
Payment Information (credit/debit card details, billing address)
Booking Details (travel dates, times, vehicle preferences)

Non-Personal Information

Device Information (IP address, browser type, operating system)
Usage Data (pages visited, time spent on the site, clicks)
Cookies and Tracking Technologies (to enhance user experience)

2. How We Use Your Information

To provide, operate, and maintain our taxi services.
To process bookings, payments, and reservations.
To communicate with you regarding your bookings, updates, and promotions.
To improve our website, services, and customer experience.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or providing services (e.g., drivers, vehicle maintenance).
Legal Requirements: When required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Analyze website traffic and usage patterns.
Personalize content and advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data.
Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]